Donald R. Smith grew up in
the Midwest area of the USA. He worked construction during summer months and
during semester breaks from college. Don worked his way up from laborer,
carpenter assistant to site supervisor before his graduation from college. This
experience gave him practical knowledge of inventory control, job estimating and
costing. He received a B.B.A. Degree in business management and economics from
Kent State University in Kent, Ohio.
After college Don began his professional career with Thomasville Furniture
Industries as a sales representative. Thomasville Furniture at that time was a
division of Armstrong World Industries, home/office furniture and kitchen
cabinets. Don earned his ASID certification and was promoted to regional sales
trainer for the southwest region.
Don continued his education by taking management, production, negotiation
courses and received several certifications. He also continued his post college
formal studies and earned his MBA and PhD Degrees from LaSalle University in
Dr. Smith is certified by the Florida Supreme Court as an Alternative Dispute
Resolution Mediator for County, Circuit/Civil, Dependency, Family, Healthcare
and Workplace disputes.
He is certified by the Florida Supreme Court as an Advanced Arbitrator.
He is HUD certified foreclosure and homeownership counseling.
Certified Guardian by National Guardian Council.
F.I.N.R.A. certified arbitrator and mediator.
[Series 6/63 certified - not current].
ASID certified - not current.
MIRC - lean manufacturing certified.
Certified Senior Business Coach by International Coaching Federation.
Don is a member of the following organizations: Florida Academy of Professional
Mediators, Florida Medical Quality Assurance Association, Florida Agricultural
Mediation/Arbitration Service, Workplace Mediation/Arbitration Association,
F.I.N.R.A. Mediation/Arbitration, Center for Resolution and Collins Center for
Dr. Smith has mediated and arbitrated disputes in the Bahamas, Norway and United
States. He has mediated and arbitrated mainly in the Southeastern US for the
past five years. He has been recognized as an outstanding mediator by the Fifth
Judicial and Sixth Judicial Circuits of Florida in 2006, 2007 and 2008.
Don advises and critique’s at the University of South Florida Department of
Alternative Dispute Resolution and has been selected by the Florida Office of
State Court Administrator to assist in training and critiquing.
Don has mediated and arbitrated builder/buyer, labor [ union/ non-union]
management, contractor/subcontractor, discrimination and sexual harassment
“ Dr. Smith is definitely the best mediator I have had the pleasure of meeting
with - very smart, very receptive and able to keep the parties on track not
wasting time” Ocala plaintiffs’ lawyer with a very prominent law firm.
“I can’t say enough about Don Smith as a mediator. His commitment and dedication
shown in his service to the Fifth Judicial Circuit as a senior mediator is
unsurpassed” - Court Administrator, Fifth Judicial Circuit Florida.
“ When we began this mediation I believed there was a less than 20% chance of
reaching a settlement. Dr. Smith was tireless, prepared and he challenged the
evidence and legal reasoning of both sides. Dr. Smith is probably one of the
most insightful and creative mediators I have had the experience of working
with” - 20 year solo practitioner with a wide array of plaintiff and defense
“ I had a very difficult case with multiple defendants, complex coverage issues
and a irrational plaintiff with unreasonable expectations. I definitely thought
it would go to trial. Don Smith listened, he perceived the obstacles to
resolution, he shared experiences with the plaintiff to develop rapport. Don did
everything necessary to achieve settlement. His services were a bargain. We were
able to reach a settlement” - plaintiff attorney Pasco County Florida.
“ Don, Once again, you did a fantastic job facilitating settlements in the
Dependency Dispute Mediations. I truly value the skill set that you bring to the
mediation table. Don, you have the patience of Job, the judgment of Solomon and
the persistence of the Devil” - Family/Dependency Judge
Sixth Judicial Circuit Florida.
“ Dr. Smith, I just wanted to express my appreciation for your mediation
services last week with respect to [ our multi-million dollar insurance coverage
dispute ]. You were one of the most effective mediators I’ve experienced and
I’ve been through quite a few mediations as an in-house attorney. We are
thankful to have this matter behind us and again appreciative of your effective
services” - General Counsel for multi-million dollar Bahamas Corporation.
Doppler and Newton, Inc., Spring Hill, Florida - 2004 to present
President, Mediation, Arbitration, Business Consulting Company.
Certified by the Supreme Court of Florida as a Senior Alternative Dispute
Resolution Mediator - circuit/civil, county, dependency, family, healthcare and
Certified and registered by the Supreme Court of Florida as an Advanced
Registered and listed on the F.I.N.R.A. roaster of Arbitrators and Mediators.
HUD Foreclosure and Homeownership Counseling Certified.
Certified Business Coach, International Coaching Federation
Center for Guardianship Certification, Certified National Guardian.
Harvard Program on Negotiation Certified.
I am a member of the following organizations:
Florida Agriculture Mediation/Arbitration Service, Workplace
Mediation/Arbitration Association, Florida Academy of Professional Mediators,
Florida Medical Quality Assurance Association.
Collins Center for Public Policy, Center for Resolution.
Brittany Group, USBP Division, Deerfield Beach, FL 1997 to Present
Executive VP/Director Business Development [1997 to 2004],
Part time instructor at Schiller International University
BTC, Inc., New Braunfels, Texas 1993 to 1997
Executive VP/National Sales Manager,
Cabinet Manufacturer and home builder.
Part time instructor at University of Incarnate Word and Webster College, San
Sierra Group, Wallace Leisure Division, Philadelphia, PA
1986 to 1993
National Sales Director, Furniture Manufacturer and cabinet mfg.
Thomasville Furniture Industries, Thomasville N.C., 1972 to 1986
Furniture and Kitchen/Bath Cabinet Manufacturer
Regional Sales Trainer 1979 to 1986 [ASID certified/not current]
Sales Representative 1972 to 1986
LaSalle University, Philadelphia, PA - PhD Degree
LaSalle University, Philadelphia, PA - M.B.A. Degree
Kent State University, Kent, Ohio - B.B.A. Degree