DANIEL BALDWIN

GENERAL OVERVIEW

PROFESSIONAL SUMMARY

Highly effective Mediator, Arbitrator, Insurance Adjuster, Umpire and Facilitator. Dispute settlement expertise in Contracts, Property & Casualty, Consumer Finance, Commercial Finance, Insurance, Mortgage Foreclosure, Risk Management, Workplace/Employment Disputes, Automotive Lemon Law, General Construction, Product Warranties and Real Estate. Experienced Senior Business Executive; a dynamic communicator with a track record of successful arbitrations, mediations, negotiations and presentations; senior corporate trainer expertise in adult education and professional development; Contractual experience in government and corporate environments. Federal Civil Rights Act, ADA, EEOC working knowledge. Group facilitation expertise in both dynamic and contentious environments. Post Secondary education experience as a Business Professor and professional development trainer. Results driven.

ALTERNATIVE DISPUTE RESOLUTION EXPERIENCE

Certified Mediator - Florida Civil Courts

Qualified Arbitrator – Florida Courts, Commercial, Government

Mediator – Contracts, Mortgage Foreclosure, Real Estate, Finance, Insurance, Workplace

Mediator – U.S. Equal Employment Opportunity Commission (EEOC Contract Mediator)

Umpire – Insurance Appraisal Services: Residential, Commercial, Business Interruption

Certified Program Arbitrator/Mediator - Grievance Committee - The Florida Bar

Arbitrator - Juvenile Arbitration Hearing Officer (6^th Judicial Circuit)

Arbitrator - Florida Attorney General (Former Lemon Law Chairman)

Arbitrator - Construction Arbitration Services (CAS)

Arbitrator - Construction Dispute Resolution Services (CDRS)

Arbitrator – National Center for Dispute Settlement (NCDS)

Facilitator – Collaborative Labs – Saint Petersburg College

Facilitator – National Facilitator Database (NFDB)

Insurance Adjuster - (6-20 All-Lines) Certified (FL, TX)

Investigator – Mediator Qualifications Board (DRC, Supreme Court of Florida)

Expert Witness – Business Analyst, Management, Lemon Law, Mortgage, Real Estate

TRAINING & EDUCATION EXPERTISE

Adjunct Bus Instructor – Workforce Development Training – State College of Florida

Adjunct Bus Instructor – College & Professional Development – State College of Florida

Adjunct Bus Instructor – Training & Professional Development – Saint Petersburg College

Adjunct Bus Instructor – Training & Professional Development – Saint Leo University

Facilitator/Business Coach – Collaborative Labs – Saint Petersburg College

Trainer/Instructor – Professional Development - Pasco-Hernando Community College

Instructor/Faculty Presenter – ADR Conferences/Primary Trainer - Florida DRC

Professional Business Consultant – Management & Organizational Development

ADR Trainer/Instructor – Conflict Resolution In The Workplace

Ethics Seminar Instructor – Ethics In The Workplace

Cultural Diversity Trainer/Instructor – Workplace Diversity & Inclusion

Management & Supervisor Development – Trainer/Instructor

Effective Negotiation Skills - Trainer/Instructor

Certified Instructional Trainer – National Notary Association

PRACTICE AREAS

Breach of Contract, Warranty Claims, Property Damage Claims, Auto, EEOC, Civil Rights, Insurance Appraisal Services, Hurricane Damage, Disaster Claims, Mortgage Foreclosure, Finance, Workers Comp, Workplace/Employment, Product Warranties, Estates, Lemon Law, Real Estate, Associations, Small Claims, Landlord/Tenant, Residential/Commercial Construction

EDUCATION

B.A., Business Management – Hamilton University, Evanston, WY - 1991

M.B.A., Business Administration – Hamilton University, Evanston, WY - 1998

B.B.S. International Management - Nova Southeastern University (2011)

Six-Sigma Black Belt – St. Petersburg College - 2010

Project Management Professional, PMP (certificate 2010)

Real Estate Sales Associate - Bob Hogue School of Real Estate - St. Petersburg, FL- 2005

Mortgage Broker - Bob Hogue School of Real Estate - St. Petersburg, FL- 2006

Mediator Certification Training (Circuit Civil) - University of South Florida – 2005

Certified Insurance Adjuster - All-Lines Training Company- 2013

Dispute Resolution Center - Annual Conference for Mediators & Arbitrators 2006 - 2012

Arbitrator Training (Lemon Law)– Florida Attorney General, Tampa Florida – 2005-2009

Arbitrator Certification Training – National Center for Dispute Settlement (NCDS) – 2005

Arbitrator Certification – Supreme Court Certified Arbitrator Training Program - 2006

Arbitrator Training Seminar – National Center for Dispute Settlement (NCDS) – 2005-2013

Foreclosure Mediation Certification Training – Collins Center for Public Policy – 2009

Umpire Certification Training – Collins Center for Public Policy – Appraisal – 2008

Florida Domestic Violence Training – Dynamic Works - 2009

Workers Compensation – Department of Financial Services – 2009

Workplace Safety – Occupational Safety and Health Administration (OSHA) - 2009

Certified Signing Agent – National Notary Association – 2005

Certified Instructor Training – National Notary Association - 2006

Graduate – The Leadership Institute, Arlington Virginia – 2006

PROFESSIONAL LICENSES & DESIGNATIONS

State of Florida - Lemon Law Arbitrator (Former Lemon Law Chairman)

Supreme Court of Florida – Certified Mediator

State of Florida – Certified County Civil Mediator

The Florida Bar – Certified Program Arbitrator/Mediator

Special Investigator – Mediator Qualifications Board (Supreme Court of Florida)

State of Florida Notary Public

Corporate Mediator/Arbitrator

Umpire – Appraisal Services

Neutral Facilitator/ Expert Negotiator

Federal Contractor

Adjunct Business Professor

Certified Management Consultant/Business Analyst

Licensed Insurance Adjuster (Florida all lines)

Licensed Insurance Adjuster (Texas all lines)

Licensed Mortgage Broker (formerly)

Senior Business Executive/Consultant/Analyst

Expert Witness–Business Analyst, Management, Lemon Law, Mortgage, Real Estate

PERSONAL CHARACTERISTICS

Strong presentation skills with ability to engage

Strategic thinker with strong analytical ability

Self directed and self motivated, risk taker, where appropriate

Social interaction skills in both a contentious and non-contentious environments

Strong technical aptitude, ability to learn quickly and manage multiple priorities

Demonstrated ability to serve the needs of the parties in a professional manner

Excellent interpersonal, written, public speaking and effective listening skills

Measurable accomplishments, strong commitment to results

ASSOCIATIONS, MEMBERSHIPS, ROSTERS, PANELS

American Bar Association (Associate Member) Dispute Resolution Section

The Florida Academy of Professional Mediators (FAPM) Diplomate

The Florida Bar – Grievance Mediation & Arbitration Committee

Arbitrator (Former Automobile Lemon Law Chairman) - Lemon Law - Florida Attorney General

Arbitrator – Better Business Bureaus (BBB)

FEMA - Disaster Reservist (ADR Advisor)

Member-Board of Directors, The Florida Academy of Professional Mediators (FAPM)

National Center for Dispute Settlement (NCDS)

Mediator/Arbitrator - Florida Mediation Experts, LLC

Florida Conflict Resolution Consortium (FCRC)

Juvenile Arbitrator – Sixth Judicial Circuit of Florida

Mediator – U.S. Equal Employment Opportunity Commission (EEOC)

Mediator – Florida Department of Financial Services (DFS)

Mediator/Arbitrator – Florida Department of Bus & Prof Regulation

Collins Center – Mediator (Tallahassee Florida)

Umpire – Appraisal Services - Collins Center

Circuit Civil, County Mediator – (All Circuits) Primary - 6^th Judicial Circuit

Association for Conflict Resolution (ACR)

National Facilitator Database (NFDB)

Past Member-Board of Directors -State of Florida, Small Business Regulatory Advisory Council

Past Member-Board of Directors (Executive Committee)-Workforce Florida Inc.

Round Table Group (RTG)

Institute of Management Consultants USA

Facilitator – Collaborative Labs – St. Petersburg College

Construction Arbitration Services (CAS)

Construction Dispute Resolution Services (CDRS)

CLC Mediation Program (CLC Legal Plan)

RESOLVE – Environmental Public Policy (EPP) DMPP work group member

National Notary Association (NNA)

Sun Coast Real Estate Investors Association

Past Executive Board Member, Chamber of Commerce

Past Executive Board Member, Junior Achievement